Website & Ordering Terms
How catalogue orders and website use are handled by Defying Gravity Productions.
Catalogue and availability
Products, sizes, personalisation options, prices and stock availability are displayed as accurately as reasonably possible. Availability may change while an order is being placed. The checkout performs a final stock check before an order is accepted.
Order confirmation
An online order is saved with an order number before the WhatsApp or email hand-off. Defying Gravity Productions may still contact you to confirm sizing, personalisation, availability, collection arrangements and payment details.
No online payment
No card or payment-gateway transaction is processed by this website. Payment is arranged separately with Defying Gravity Productions.
Personalised products
Where a product allows a printed student or custom name, you are responsible for checking spelling and the selected option before submitting the order. Personalised products may have different cancellation or return limitations once production has started.
Stock reservations
Where stock tracking is enabled, stock is reserved when the website successfully saves the order. Cancelling an order through the administration system restores reserved stock where appropriate.
Images and colours
Product photographs are illustrative. Colours and proportions can vary slightly between screens, photography and physical garments.
Website use
You may use this website for legitimate studio information, enquiries and ordering. Automated abuse, attempts to bypass security controls, or interference with the service are not permitted.
Contact
Questions about an order or these terms can be sent to Defying Gravity Productions.